Terms & Conditions
Rates and Price Variations: We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice.
Deposits: Bookings of Rs. 1000 or less, or bookings travelling within 45 days will be required to pay the full amount at the time of confirmation. Bookings over Rs.1000 or travelling more than 45 days out will be required to pay a deposit of Rs. 200 per room at the time of confirmation. Final payment is due 45 days prior to travel date. No vouchers will be issued until final payment is received in our office. Any booking not deposited with us by this time will automatically cancel without notification. Deposit conditions for certain accommodation and tour products may vary, these are listed on the individual page. We will advise you in writing of these conditions at the time of booking. Bookings over Christmas and New Years (Festive Season) require a non refundable deposit of between Rs. 300 & Rs. 500, and final payment 60 days prior, as this it non refundable under any circumstances travel insurance is strongly recommended. Please note the final payment may vary from the original booking price or quote if the product is subject to exchange rate fluctuations or price rises by wholesalers or other suppliers.
Cancellation Conditions: Certain accommodation and tour products will apply additional cancellation charges. These cancellation conditions and costs are located under the pricing on the individual pages and will be clearly advised to you in writing at time of booking.
Amendment Fees: Any amendments made to confirmed bookings will incur a fee; bookings of a value up to Rs.1,000 a fee of Rs.25, bookings of a value over Rs.1,000 a fee of Rs.50. The fees are charged per amendment. This is in addition to any fees that may be levied by the supplier or airline.
Late Booking Fees: A late booking fee of Rs.50.00 can be charged if booking is made within 72 hours prior to departure. This depends on the amount of administration work involved, and if applicable, you will be notified at time of reservation request from you or your agent.
Refunds: All refund requests must be in writing, and made direct to us or through the Agent from whom the travel arrangements were purchased. Claims must be made within 10 days of completion of travel arrangements. Refunds will not be made for bookings cancelled due to inclement weather or illness. These must be claimed through your travel Insurance. A Rs.50 processing fee applies to all approved refunds. No refunds will be made for services once travel arrangements have commenced. No guarantee is provided or warranted that any refund will be available.
Reporting of Incidents: Any abnormal incidents including injuries, service problems, cancellation of a service or dissatisfaction must be reported to Himsagar during the event to allow us an opportunity to rectify the situation or provide assistance